Business Analyst

Business analysts help facilitate solutions for stakeholders

business analystBy working together with stakeholders, we develop solutions that are tailored to their specific needs. We research current trends and industry standards to ensure the solution meets the highest quality standards and offers maximum value.

Finally, we provide testing and support to ensure the solution meets the business’ requirements and fits in with any existing infrastructure. This continues throughout the entire life cycle of the solution.

Overall, the role of a business analyst is to be an expert resource, designing solutions that are suitable for the business’s needs. By combining analysis, design, and testing skills we provide the best possible solutions for our stakeholders.

Business analysts aren’t limited to one task or activity

We’ll often wear many hats as our tasks, activities and responsibilities are always changing. Here are just a few of the things we might do in any given day:

  • Analyse business needs
  • Define a business case
  • Elicit information from stakeholders
  • Model requirements
  • Validate solutions
  • Project management
  • Project development
  • Quality testing

Business analysts are information conduits

My day-to-day duties as a business analyst typically revolve around understanding customer requirements, managing potential changes and overseeing the development process.

This includes creating detailed use cases and user stories, designing mockups and prototypes, constructing data models and diagrams, setting deadlines and budgets, and validating that the product meets customer needs.

As a business analyst, I also often play an ongoing role in product support — for instance, monitoring user feedback and analysing product performance. This helps us keep an eye on how the product is being used and identify any future improvements.

Ultimately, I feel my role is about providing clarity. It’s about connecting the dots between customers, stakeholders, developers and testers. By doing this, we can ensure that together, we create a product that solves a problem or fulfils a need for our users.

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